inTouch - Privacy Policy

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inTouch personal data protection terms

Introduction

Welcome to inTouch! We are dedicated to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how inTouch (hereinafter referred to as "Company," "we," "our," or "us") collects, uses, discloses, and protects your personal information when you interact with our services, particularly through our landing page and the “Get a Demo Call” process.

Company information:

Company name: AI Touch s.r.o.
Company address: Podolská 401/50, Podolí, 147 00 Praha.
Company registration number: 21668736.
Contact email: contact@intouch.family.

What information do we collect?

When you engage with inTouch through our landing page and sign up for a demo call, we collect the following personal information:

Your name to identify you as a user.
Your email address to communicate with you about our services and updates.
Your phone number to facilitate the demo call.
Your parent’s name to personalize the demo experience.
Call transcript: we record and store the transcript of the AI-generated demo call to improve our services, ensure quality, and for training purposes.

The transcript of the demo call is used to assess the effectiveness of our AI interactions, refine the service, and ensure that our communication remains clear and beneficial for users. The transcripts also help us monitor and improve the accuracy, tone, and appropriateness of the content discussed during the calls.

By participating in the demo call, you consent to the recording and storage of the call transcript as described in this Privacy Policy. We are committed to using this data transparently and only for the purposes outlined.

How do we use your information?

We use the information we collect for the following purposes:

To provide and manage services: your personal information is used to set up and conduct the AI-powered demo call, which allows you to understand our services.
Communication: we use your contact details to send you updates, newsletters, and launch notifications as part of our early-birds community.
Improvement of services: we may use your feedback and interaction data to improve our AI and the overall inTouch experience.

What principles do we follow when processing personal data?

inTouch processes accurate and up-to-date personal data based on the title established by the Regulation, fairly and transparently, only for specific, explicitly stated, and legitimate purposes, to the minimum necessary extent, storing them in a form that allows the identification of data subjects only for as long as necessary concerning the purpose and ensuring their integrity and confidentiality through appropriate technical or organizational measures and adequate security against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

We do not share your personal information with third parties except in the following cases:

Service providers: we may share your information with third-party service providers who assist us in managing our website and services, but only to the extent necessary to perform their functions.
Legal compliance: we may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of inTouch, our users, or others.

How do we secure your data?

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, please be aware that no security measures are perfect or impenetrable.

How long do we keep your personal data?

inTouch retains personal data only for as long as necessary for the purposes for which it was collected, or as required by law. The retention period varies depending on the nature of the data and the purpose of processing. After the retention period expires, we securely delete or anonymize the personal data.

What are your rights?

You have the following rights concerning your personal data:

Right to access: you can request access to the personal data we hold about you.
Right to rectification: you can request corrections to any inaccurate or incomplete personal data.
Right to erasure: you can request the deletion of your personal data under certain conditions.
Right to restrict processing: you can request that we limit the processing of your data in certain situations.
Right to object: you can object to the processing of your data for specific purposes, such as direct marketing.
Right to withdraw consent: If we process your data based on consent, you can withdraw that consent at any time.

Update

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or other communication channels.