inTouch for
Assisted Living Facilities
inTouch for
Helping residents feel supported, independent, and connected
In assisted living, residents often value their independence while still benefiting from light support and regular connection. inTouch offers gentle, personalised phone calls that fit easily into their routines and help them feel cared for and remembered.
These calls offer reassurance, mental stimulation, and structure without interrupting autonomy or requiring extra staff time.
How inTouch supports
Assisted Living Facilities
Helps residents maintain independence with light reminders and daily rhythm
Provides emotional reassurance through consistent and caring contact
Offers early insight into residents’ wellbeing without clinical intervention
Gives families peace of mind and helps them feel more connected
inTouch Products
Conversations
Daily companionship calls that fill the quiet hours between activities, mealtimes, and family visits. Personalised to each resident's interests, with topics that invite stories and gentle reflection.
Reminders
Soft, personalised reminders for hydration, daily routines, or upcoming activities. A gentle nudge that supports residents without adding calls to your team's day.
inTouch Products
Reminders
Gentle, personalised reminders for hydration, medication, and daily routines. Helps residents stay independent without your staff making every call.
Morning Check-Ins
Brief morning calls that gently check in on each resident. Your team gets a daily snapshot to help spot anyone who might benefit from a follow-up visit.
Conversations
Daily conversations that fit naturally into a resident's day. Each call respects their independence: no pressure, no agenda, just warmth and engagement at their pace.
inTouch Products
Reminders
Friendly, patient-centred reminders to support adherence during recovery and after discharge. Designed for patient comfort, not as clinical monitoring.
Morning Check-Ins
Gentle daily calls to check on patient mood and orientation during recovery. Summaries can support your discharge planning and post-discharge follow-up.
Conversations
Companionship calls during long stays, recovery periods, or after discharge. Always non-clinical: warm presence, never assessment.
inTouch Products
Reminders
Personalised reminders between visits for hydration, medication, and daily routines. A gentle nudge that helps patients maintain their plan of care.
Morning Check-Ins
Daily morning calls to check on how the patient is feeling. Your team receives a brief summary that helps prioritise visits and follow-ups.
Conversations
Friendly companionship calls between visits, especially valuable for patients who live alone or have limited social contact during the week.
Recommended Call Types
Alzheimer's Calls
Specialized calls providing a steady voice for calm, orientation, and gentle reassurance.
Conversations
Proactive calls that offer companionship and meaningful conversation during quiet moments in the day.
Reminders
Tailored, secure calls with gentle reminders for hydration, medication, and daily routines.
Daily Insights
Report
Stay informed
Get notified when they answer a call, what was discussed, and how they felt.
Sense their mood
Quick emotional updates help you respond with warmth when it matters most.
Anticipate the day
Leave a note to be read aloud during their next call, with their reply waiting for you.
Get inTouch with us
We'll be happy to address your request
FAQs
Wondering how inTouch works? You’re not alone — below are the answers families often ask us.
Is the service secure and compliant with care regulations?
Yes. inTouch is fully GDPR and HIPAA compliant. No calls are recorded, and only approved staff or family members have access to the call summaries. Data is handled with care and discretion at all times.
Can we personalize the calls for individual residents?
Yes. You can set individual schedules, tailor the tone or purpose of the call, and even leave notes to be read aloud. This allows the service to feel personal and aligned with each resident’s needs and preferences.
Do residents need to do anything to receive the calls?
No setup or preparation is needed. Residents simply answer the phone at the scheduled time. Calls are adapted to each person’s preferences and energy level, so the experience feels natural and comfortable.
Which inTouch services are most commonly used in assisted living?
The most used services are Reminders (for hydration, medications, or appointments), Morning Check-ins (to start the day with a gentle touchpoint), and Conversations (for social connection and cognitive stimulation).
What makes inTouch helpful in assisted living settings?
Residents in assisted living often don’t need clinical oversight but benefit from consistency, social interaction, and structure. inTouch helps fill that space with human warmth, early insight, and gentle engagement, all without burdening your staff.
How does inTouch support residents in assisted living?
inTouch offers simple, personalised phone calls that support daily routines and emotional wellbeing. Whether it’s a morning check-in, a gentle reminder, or a friendly conversation, each call helps residents feel supported while maintaining their independence.
