inTouch for
Retirement Homes
inTouch for
Enriching daily life through warmth, rhythm, and meaningful conversation
In retirement homes, residents benefit not only from comfort and safety but also from moments of connection that make each day feel meaningful. inTouch brings thoughtful and friendly conversations into residents’ routines. These calls support emotional wellbeing, cognitive engagement, and a lasting sense of presence.
It is a simple way to offer something personal and uplifting without adding to your team’s workload.
How inTouch supports
Retirement Homes
Brings connection into quiet hours through caring conversations
Encourages memory and expression with personalised topics
Creates gentle structure and rhythm in the day
Strengthens trust with families through regular updates and insights
inTouch Products
Conversations
Daily companionship calls that fill the quiet hours between activities, mealtimes, and family visits. Personalised to each resident's interests, with topics that invite stories and gentle reflection.
Reminders
Soft, personalised reminders for hydration, daily routines, or upcoming activities. A gentle nudge that supports residents without adding calls to your team's day.
inTouch Products
Reminders
Gentle, personalised reminders for hydration, medication, and daily routines. Helps residents stay independent without your staff making every call.
Morning Check-Ins
Brief morning calls that gently check in on each resident. Your team gets a daily snapshot to help spot anyone who might benefit from a follow-up visit.
Conversations
Daily conversations that fit naturally into a resident's day. Each call respects their independence: no pressure, no agenda, just warmth and engagement at their pace.
inTouch Products
Reminders
Friendly, patient-centred reminders to support adherence during recovery and after discharge. Designed for patient comfort, not as clinical monitoring.
Morning Check-Ins
Gentle daily calls to check on patient mood and orientation during recovery. Summaries can support your discharge planning and post-discharge follow-up.
Conversations
Companionship calls during long stays, recovery periods, or after discharge. Always non-clinical: warm presence, never assessment.
inTouch Products
Reminders
Personalised reminders between visits for hydration, medication, and daily routines. A gentle nudge that helps patients maintain their plan of care.
Morning Check-Ins
Daily morning calls to check on how the patient is feeling. Your team receives a brief summary that helps prioritise visits and follow-ups.
Conversations
Friendly companionship calls between visits, especially valuable for patients who live alone or have limited social contact during the week.
Recommended Call Types
Alzheimer's Calls
Specialized calls providing a steady voice for calm, orientation, and gentle reassurance.
Conversations
Proactive calls that offer companionship and meaningful conversation during quiet moments in the day.
Reminders
Tailored, secure calls with gentle reminders for hydration, medication, and daily routines.
Daily Insights
Report
Stay informed
Get notified when they answer a call, what was discussed, and how they felt.
Sense their mood
Quick emotional updates help you respond with warmth when it matters most.
Anticipate the day
Leave a note to be read aloud during their next call, with their reply waiting for you.
Get inTouch with us
We'll be happy to address your request
FAQs
Wondering how inTouch works? You’re not alone — below are the answers families often ask us.
Can we tailor the experience to individual residents?
Absolutely. Each resident can have their own schedule, tone of conversation, and even personal messages left by family or staff to be read aloud during calls. This makes the experience feel truly personal.
Is any technology needed in the resident’s room?
No. inTouch works with any phone line, including landlines and mobile phones. There are no devices to install, no apps, and no screens, making it accessible and simple for everyone involved.
Can families see what’s being shared?
Yes. Families can receive updates too, which helps them feel involved and reassured, especially if they cannot visit often. This often reduces the number of inbound questions your team receives and builds trust with relatives.
How does inTouch help staff respond better to residents?
inTouch shares short, structured reports after each call, including whether the call was answered, what was discussed, and how the resident seemed emotionally. This helps staff know when a resident might need more attention or when they’re having a good day.
How do inTouch calls fit into the daily routine?
Calls are scheduled to match each resident’s preferred time, such as mid-morning for a conversation or early afternoon for a hydration reminder. They add gentle structure without interrupting established care routines
Do the calls replace care staff interactions?
Not at all. The calls are designed to complement your team’s efforts, not replace them. They offer meaningful engagement during quiet moments, help ease transitions, and support the social and emotional needs that sometimes fall outside busy care schedules.
What kinds of calls are most used in retirement homes?
Most retirement homes use a combination of Conversation Calls for emotional engagement, Reminders for daily routines, and occasionally Alzheimer Support Calls for residents who benefit from gentle, non-demanding interaction.
How does inTouch support residents in retirement homes?
inTouch provides gentle, consistent phone calls that bring structure, connection, and stimulation into residents' daily lives. These moments of contact, whether light reminders or deeper conversations, help residents feel seen, heard, and supported.
