A gentle nudge that supports daily wellbeing
inTouch reminders are quick, kind, and consistent. Caregivers set the message, and we make sure it reaches the right person at the right time. They help your residents feel supported and your team feel reassured.
Benefits
Encourages healthy habits through gentle, nonintrusive support
Reduces missed medications, hydration lapses, or appointments
Supports independence without increasing staff workload
Notifies staff when a resident consistently misses their reminders
Reminders
Daily reminders
Reminders are delivered through automated phone calls at scheduled times that match the resident’s routine
Constant Care
Each message is written by the caregiver and read clearly in a warm, familiar voice
One-way calls
Calls are one-way. No response is required from the resident
Monitoring
If a resident misses three calls in a row, the caregiver receives an SMS notification
Who it helps
Residents in assisted living who manage parts of their own care
Outpatients or community-dwelling seniors who benefit from light support
Individuals with mild memory loss who benefit from gentle structure
What Makes inTouch Special
Bring inTouch to your
care home
We would love to learn about your residents and show how inTouch can support your care goals with warmth and ease.
FAQs
Wondering how inTouch works? You’re not alone — below are the answers families often ask us.
What are inTouch reminders?
inTouch reminders are daily, one-way phone calls designed to gently support seniors in maintaining routines like medication, hydration, or appointments. Each message is set by a caregiver and delivered in a warm, familiar voice, no response is required.
How do the reminder calls work?
Caregivers choose the message and schedule the time. The senior receives a phone call that plays the message clearly. If three reminders are missed in a row, the caregiver is notified by SMS. The system is simple, kind, and designed to fit naturally into a resident’s day.
Can the reminder calls be personalized?
Yes. Every reminder is written by the caregiver, you can include names, specific instructions, or comforting phrases. This makes the reminders feel more personal and familiar, helping build trust and routine.
What happens if a resident misses a reminder?
If a resident does not answer three consecutive reminder calls, the caregiver receives a notification. This helps ensure that support can be offered when needed, without being intrusive.
Are inTouch reminders two-way calls?
No, reminder calls are one-way. They are designed for gentle prompting without requiring a response from the resident, which makes them easier to manage and more comfortable for many seniors.
Do seniors need a smartphone or special app?
Not at all. inTouch reminders work with any phone landline or mobile. There’s no need for apps, internet, or tech setup on the resident’s side.
Can I combine reminders with other inTouch services?
Yes. Reminders can be used alongside inTouch Conversations and Check-ins, providing a more holistic layer of support: emotional, practical, and personal.
