A steady voice offering calm, orientation, and connection
For residents living with severe Alzheimer’s or advanced memory loss, structure and emotional safety make a world of difference. The Alzheimer Call provides a consistent, gentle voice that brings moments of calm, comfort, and human connection. Each call is approached as if it were the first. With no expectation of memory, the focus is on creating a soothing interaction in the moment. It offers peace, familiarity, and dignity for those who need it most. These calls support your care team by creating peaceful moments that help residents feel seen and settled.
Benefits
Helps reduce anxiety, disorientation, or moments of agitation
Offers emotional stability through a steady and familiar voice
Supports dignity and calm, especially during transitions or quiet times
Reduces caregiver stress by providing regular moments of connection
Alzheimer Support
Timing is essential
Calls are scheduled at times when the resident is typically calm and receptive
Under supervision
A caregiver initiates the call by pressing 1 when ready and then passes the phone to the resident
No assumptions
Every call is treated as a first-time interaction, with no assumption of memory or continuity
Support companion
The same caller persona is used to create a feeling of recognition and trust
Who it helps
Residents living with Alzheimer’s or mild cognitive impairment
Individuals who respond well to routine, predictability, and repetition
Seniors experiencing moments of anxiety, confusion, or emotional withdrawal
What Makes inTouch Special
Bring inTouch to your
care home
We would love to learn about your residents and show how inTouch can support your care goals with warmth and ease.
FAQs
Wondering how inTouch works? You’re not alone — below are the answers families often ask us.
What is an inTouch Alzheimer Support Call?
These are short, soothing phone calls designed for individuals with Alzheimer’s or significant memory loss. The focus is on creating calm, connection, and comfort in the present moment, without expecting memory or conversation continuity.
How do these calls support residents with Alzheimer’s?
The consistent, gentle voice provides a sense of safety and familiarity. For residents who may feel disoriented or anxious, these moments of connection can reduce agitation, ease transitions, and offer a reassuring emotional anchor.
How are Alzheimer Support Calls different from other inTouch calls?
Unlike check-ins or conversations, Alzheimer Support Calls are designed with no expectation of memory. Each call is approached as if it were the first. The focus is purely on tone, rhythm, and emotional calm, rather than information exchange or recall.
How is the call started?
A caregiver or staff member initiates the call by pressing “1” when they are ready. This ensures the environment is calm and the resident is prepared. The phone is then gently handed to the resident, allowing them to receive the call with support and supervision.
How long do the calls last?
Calls are typically short, often just a few minutes, depending on the resident’s mood and capacity. The goal is not duration, but to create a moment of peace and connection that fits naturally into the day.
Is the same caller used each time?
Yes. The same caller persona is used consistently to create a sense of familiarity and comfort. Over time, this consistency helps build trust, even if the resident does not consciously remember previous interactions.
What if the resident doesn’t engage with the call?
That’s completely okay. Some residents may listen silently, while others may respond warmly. The aim is to offer gentle presence, not performance. Even quiet or brief calls can have a calming effect and contribute to emotional stability.
