inTouch for
Out-patient and Home Care Programs
inTouch for
Daily structure and support for older adults living independently
Many older adults live at home or in the community with some level of support. For these individuals, a simple daily call can offer reassurance, encourage healthy habits, and help care teams stay informed.
inTouch helps create a gentle rhythm in the day. It provides light-touch monitoring, emotional engagement, and a sense of continuity. All of this comes without additional equipment or complexity for your team.
How inTouch supports
Out-patient and Home Care Programs
Encourages daily routines such as medication, hydration, and movement
Surfaces early signs that additional support may be needed
Helps care teams prioritise visits and check-ins
Supports independence while offering comfort and consistency
inTouch Products
Conversations
Proactive calls that offer companionship and meaningful conversation during quiet moments in the day.
Reminders
Tailored, secure calls with gentle reminders for hydration, medication, and daily routines.
Alzheimer's Calls
Specialized calls providing a steady voice for calm, orientation, and gentle reassurance.
inTouch Products
Reminders
Tailored, secure calls with gentle reminders for hydration, medication, and daily routines.
Morning Check-Ins
Early calls to check on outpatient well-being and help care teams plan and prioritize their day.
Conversations
Proactive calls that offer companionship and meaningful conversation during quiet moments in the day.
inTouch Products
Reminders
Tailored, secure calls with gentle reminders for hydration, medication, and daily routines.
Morning Check-Ins
Early calls to check on outpatient well-being and help care teams plan and prioritize their day.
Conversations
Proactive calls that offer companionship and meaningful conversation during quiet moments in the day.
Alzheimer's Calls
Specialized calls providing a steady voice for calm, orientation, and gentle reassurance.
inTouch Products
Reminders
Tailored, secure calls with gentle reminders for hydration, medication, and daily routines.
Morning Check-Ins
Early calls to check on outpatient well-being and help care teams plan and prioritize their day.
Conversations
Proactive calls that offer companionship and meaningful conversation during quiet moments in the day.
Recommended Call Types
Alzheimer's Calls
Specialized calls providing a steady voice for calm, orientation, and gentle reassurance.
Conversations
Proactive calls that offer companionship and meaningful conversation during quiet moments in the day.
Reminders
Tailored, secure calls with gentle reminders for hydration, medication, and daily routines.
Daily Insights
Report
Stay informed
Get notified when they answer a call, what was discussed, and how they felt.
Sense their mood
Quick emotional updates help you respond with warmth when it matters most.
Anticipate the day
Leave a note to be read aloud during their next call, with their reply waiting for you.
Get inTouch with us
We'll be happy to address your request
FAQs
Wondering how inTouch works? You’re not alone — below are the answers families often ask us.
Is inTouch a replacement for home visits or nursing care?
No. inTouch is a complementary support tool. It offers structure and presence between visits but does not replace clinical assessments, physical care, or professional supervision.
Is inTouch appropriate for people with mild memory challenges?
Yes. The consistency of inTouch calls can help individuals with mild memory issues feel more secure and structured. Calls are always clear, supportive, and free of pressure to remember previous interactions.
Does the person receiving the call need any special equipment?
No. inTouch works with any phone: landline or mobile. There are no apps, devices, or installations required. This makes the service accessible to clients who may not be comfortable with technology.
What kinds of calls are best suited to out-patient or home care settings?
Reminders and Morning Check-ins are especially helpful, supporting routines around medication, hydration, and appointments. Conversations can offer social connection for clients who may be isolated or benefit from verbal engagement.
Can inTouch help us notice changes in a client’s routine or wellbeing?
Yes. The short summaries after each call highlight whether the call was answered and include notes on mood, responsiveness, or anything unusual. These gentle insights can help your team stay ahead of emerging needs and support clients with more confidence.
How does inTouch support older adults living at home?
inTouch provides regular phone calls that help create a daily rhythm for individuals living independently or with minimal support. These calls gently encourage healthy habits, offer emotional connection, and help care teams stay informed between visits.
