Every resident deserves to feel heard
inTouch offers regular, personalised phone calls designed to support the emotional and cognitive health of older adults. These conversations help residents stay mentally active, feel more connected, and preserve the stories and routines that shape their sense of self.
Empowering families and care facilities to support healthy aging through the power of meaningful conversations.
Meet Mary,
our AI Companion
How inTouch works
inTouch is a simple, caring system that brings more conversation into residents’ days.
We call at the right time
Calls are timed for when residents feel most at ease. They can also call Mary whenever they feel like chatting.
We make every conversation count
Calls are timed for moments when residents are most likely to be relaxed and available, especially after 3PM, and can also call in whenever they want to talk.
We adapt to each resident’s story
We remember their interests, preferences, and life history to keep conversations engaging and meaningful.
We keep families in the loop
Short, friendly updates are shared through a simple app, helping relatives feel involved and reassured.
inTouch is designed to enhance your care without adding extra work for your team.
Fills the quiet hours with connection
Residents feel more engaged and valued during times when activities are fewer.
Eases staff workload
Provides an extra layer of attention and companionship without requiring more staff time.
Supports wellbeing
Regular, stimulating conversations encourage memory recall, verbal fluency, and emotional connection.
Maximises resources
Extends one-on-one engagement without the costs of additional staffing or complex scheduling.
26%
lower dementia risk with regular social contact
-20%
loneliness with regular phone-based engagement
9
min
average extra conversation time per resident each day with inTouch.
Family Peace of Mind
Know your loved one is engaged and thriving every day, with updates that keep you connected and extend your caring presence even when you can't be there.
What Makes inTouch Special
"inTouch doesn't just connect people and keep seniors independent —it reconnects dignity, presence, and routine. At a time when loneliness is an epidemic, this service offers a profoundly human antidote that is powered by technology."
Dr. Antonin Hlavinka, Chief Innovation & Digitalization Officer at Olomouc Hospital.
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FAQs
Wondering how inTouch works? Below are the answers care facilities often ask us.
What's the cost per patient for healthcare organizations?
InTouch offers institutional pricing significantly below the $29.90 consumer rate, with volume discounts for nursing homes, hospitals, and care organizations. Contact us at contact@intouch.family for a pricing proposal.
What's the ROI for nursing homes implementing InTouch?
Facilities report improved patient satisfaction, reduced behavioral incidents, and decreased staff burnout. Optionally, facilities can provide family insights through the app, building trust. Happier residents reduce employee turnover costs.
What type of care facilities is InTouch designed for?
InTouch serves forward-thinking care facilities ready to be at the forefront of innovation to support resident and patient well-being through cutting-edge technology solutions.
What staff training is required for implementation?
Minimal training needed - our healthcare liaison provides 30-minute orientation sessions. No technical skills required as patients simply answer their phones for AI conversations.
What profile of users will benefit the most from InTouch?
Seniors 75+ who have few family visits and miss talking, or seniors with high communication needs not met in the community, show greatest improvement from regular InTouch conversations.
